The skin check

What the skin check covers

A conversation and a look under the lamp, 20 minutes on its own or the first part of a first visit. It comes before your first facial.

How often you shave
And with what: a blade, an electric razor, a trimmer. Tell us how it feels afterward.
What you use
Wash, moisturizer, sunscreen. Bring it, or photograph it.
How your skin behaves
When it feels tight, when it's irritated by shaving, and what it does in winter.
What you've tried
What you liked, what you didn't and what you'd rather not repeat.
What you'd like
A shorter routine, fewer steps, something you'll keep. We say what a facial can and can't do.
The card
We write your routine in three steps and give you the card, so the next visit starts there.

When to see a doctor

When we suggest a doctor or a dermatologist

A facial can't do everything, and we'd rather say so than keep booking you. We'll suggest a doctor, or a dermatologist, when:

A spot or mole that is changing
Anything that grows, bleeds or changes color goes to a doctor, not a facial.
Skin that is hot, swollen or oozing
We'll ask you to see a doctor before booking again.
Breakouts that are deep, painful or lumpy
These sit deeper than a facial reaches, so a facial isn't the right next step.
A rash that doesn't go away
We'll note it and suggest someone who can look at it properly.
Skin that has changed suddenly
Especially alongside other changes in how you feel, or after a new medicine.
A question we can't answer
We'd rather say so and point you to a doctor or dermatologist than guess.

Choose a time on the booking page, or send a message and we'll reply by text or email.